Service Policy – ExamsPoint.com

Last Updated: January 2026

Welcome to ExamsPoint.com. By purchasing or using any of our online courses, services, or digital products, you agree to the terms outlined in this Service Policy. This policy explains how our educational services work, what you can expect from us, and what we expect from you.

1. Nature of Our Services

ExamsPoint.com provides:

  • Online video courses
  • Live & recorded classes
  • MCQs, PDFs, test series
  • Exam preparation materials
  • Coaching and mentoring for competitive examinations

All services are delivered digitally through our website, mobile platforms, or associated learning systems.

2. Account Responsibility

To access paid courses:

  • You must create a personal account
  • You are responsible for keeping your login details secure
  • One account is for one user only
  • Sharing, selling, or transferring access is strictly prohibited

If misuse is detected, we reserve the right to suspend or permanently block the account without refund.

3. Course Access

Once payment is successful:

  • Access to the course is granted instantly or within 24 hours
  • Access is limited to the duration mentioned on the course page
  • Some courses may have lifetime access while others are time-limited

ExamsPoint reserves the right to update, modify, or improve course content at any time.

4. Payments & Pricing

All prices are listed in Pakistani Rupees (PKR) or as shown on the checkout page.

Payments can be made via:

  • JazzCash
  • payfast
  • Bank Transfer
  • Debit/Credit Cards
  • Other supported gateways

All payments are:

  • Secure
  • Non-refundable after course access is granted (unless stated otherwise)

5. Refund Policy

Due to the digital nature of our services:

  • No refunds are issued after the course is accessed
  • Refunds may only be considered if:
    • Course was not delivered
    • Technical failure prevented access

Refund requests must be submitted within 3 days of purchase.

6. Intellectual Property

All materials including:

  • Videos
  • PDFs
  • MCQs
  • Slides
  • Recorded lectures

are the property of ExamsPoint.com.

You may not:

  • Copy
  • Record
  • Redistribute
  • Sell
  • Upload to other platforms

Legal action may be taken for copyright violation.

7. Service Availability

We aim for 24/7 access but:

  • Maintenance
  • Internet issues
  • System upgrades

may cause temporary service interruption. We are not responsible for downtime beyond our control.

8. User Conduct

You agree not to:

  • Post abusive or harmful content
  • Attempt to hack or misuse the system
  • Disrupt other students

Violations may lead to account termination without refund.

9. Course Results Disclaimer

We provide high-quality education and guidance, but:

  • Exam results depend on individual effort
  • We do not guarantee passing any exam

Success depends on your dedication, practice, and learning.

10. Policy Updates

ExamsPoint.com may update this Service Policy at any time. Continued use of our services means you accept the updated terms.

11. Contact Us

For support or questions:

Email: support@examspoint.com
Website: www.examspoint.com